Information on the provider of out-of-court settlement of consumer disputes (IRPS)
(Article 29 of the ZIsRPS)

IRPS contractor information

Association of Investment Fund Management Companies GIZ
Čufarjeva 5, 1000 Ljubljana
Telephone: 01 430 49 18
Registered at the District Court in Ljubljana, application no. 12618300
Registration No .: 5872324
Tax No .: SI40646629

Information on the organization of the IRPS contractor

The IRPS contractor is a permanent and independent arbitration established by the economic interest association of investment fund management companies (ZDU GIZ).

The arbitral tribunal shall have jurisdiction in disputes between the management company, on the one hand, and investors in the investment funds it manages or non-professional clients with whom it has a contractual relationship relating to financial instrument management services, on the other.


janina Golob
M.Sc. jana Morela
mag. Blaž Strojan
mag. Andrej Šercer
Matjaž Titan

Manner of appointment or recall of arbitrators and duration of their term of office

The arbitrators are appointed by the ZDU GIZ Board of Directors on the proposal of the Arbitration Council.
The arbitrators shall be appointed for a term of four years and may not be recalled without good reason. They are recalled by the Board of Directors of ZDU GIZ on the proposal of the Arbitration Council.

Fulfillment of legal conditions (Articles 27 and 28 of the ZIsRPS)

All arbitrators have a state law exam and work experience in the field of investment funds or financial instruments.

The amount of payment of arbitrators does not depend on the outcome of the proceedings, but depends on the value of the dispute (Article 13 of the Act on the Establishment of the ZDU GIZ Arbitration).

The arbitrators are independent and impartial legal experts in the field covered by the ZDU GIZ Arbitration.

Date of entry in the register of IRPS contractors

Date of entry in the register of IRPS contractors: decision MGRT no. 323-53 / 2016-4 of 19 septembra 2016.

Links to the list of IRPS providers

List of contractors maintained by the Ministry of Economic Development and Technology

European Commission website

Networks of out-of-court redress providers operating in the European Union and in which

We do not currently participate in any network.

Procedural preconditions to be met by the initiative to initiate the IRPS procedure

The initiative for initiating proceedings before the Arbitration must be complete (Article 12 of the ZDU GIZ Arbitration Rules), and a fee in the amount of EUR 20 must also be paid. The fee shall be transferred to the transaction account ZDU GIZ No. SI56 0201 0001 3108 061.

The initiative to initiate proceedings may be rejected for the reasons stated in Article 14 of the Rules of Arbitration ZDU GIZ.

Is there a possibility to withdraw the initiator and the bidder from the IRPS procedure?

After both the initiator and the bidder have given their explicit written consent to the dispute before arbitration, withdrawal from the procedure is no longer possible.

Is the proceedings before the Arbitration oral or written?

The procedure before the Arbitration is, as a rule, both written and oral.

Average duration of the IRPS procedure

The procedure takes up to 90 days from the receipt of a complete initiative.

The legal effect of the outcome of the procedure and the legal consequences for the initiator or tenderer who does not comply with the decision

In arbitration proceedings, the proceedings end with a binding arbitral award, which has legal effect for both parties and is also enforceable.

Method of execution of the IRPS contractor’s decision, if necessary

A legally binding arbitral award may be enforced through a court in accordance with applicable law. When the court declares the decision enforceable, judicial enforcement is carried out.

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